PASSPORT COLLECTION BY AN INDIVIDUAL APPLICANT:

• Original payment receipt of Anatolia.
• Valid and clear readable copy of applicant CNIC.
• If CNIC expired / lost → applicant has to provide copy of expired CNIC and copy of the NADRA token receipt.
• Valid and clear readable copy of applicant Tazkira / Passport (for Afghan national Applicants).
• Valid and clear readable copy of applicant passport (for Foreign national Applicants).
• In case of under 18 years of age: applicant’s one parent / legal Guardian (in case of adoption / custodian) should come along with valid and clear readable copy of CNIC / Guardianship proof.
• Applicant has to fill and sign the "Passport Collection Declaration" form at the time of passport collection.

PASSPORT COLLECTION BY AN INDIVIDUAL ON AUTHORITY LETTER:

• Original payment receipt of Anatolia.
• An authority letter on plain paper (Attention to Anatolia Travel Services (Pvt) Ltd.):
• Applicant should write his/her name, CNIC number and passport number.
• Authorized person’s name and CNIC number.
• Statement that applicant has authorized this person to collect his/her passport from Anatolia on applicant’s behalf.
• Applicant must sign the authority letter as per his/her CNIC signatures (for Foreign nationals, as per passport signatures).
• If applicant has thumb impression on CNIC → authority letter applicable only for blood relations along with copy of relationship proof.
• Valid and clear readable copy of applicant CNIC.
• Valid and clear readable copy of authorized person CNIC.
• In case of under 18 years of age:
• If parents / legal guardian (in case of adoption / custodian) is not available, an authority letter is required from both parents / legal guardian as per their CNIC signatures along with valid and clear readable CNIC copies.
• Authorized person’s name and CNIC number should be mentioned.
• Authorized person will also provide valid and clear readable CNIC copy.
• If parent / parents or legal guardian has thumb impression on CNIC → authority letter applicable only for blood relations along with copy of relationship proof.
• Valid and clear readable copy of Guardianship proof (in case of adoption / custodian) for under 18 years of age applicant.
• Authorized person has to fill and sign the "Passport Collection Declaration" form at the time of passport collection.

PASSPORT COLLECTION BY FAMILY:

• Original payment receipts of Anatolia.
• Valid and clear readable copy of one parent or one family member (18 years and above) CNIC who will collect the passports.
• Valid and clear readable copy of FRC (Family Registration Certificate).
• Valid and clear readable copy of Guardianship proof (in case of adoption / custodian) for under 18 years of age applicant.
• Valid and clear readable copy of Guardian CNIC.
• Applicant has to fill and sign the "Passport Collection Declaration" form at the time of passport collection.

PASSPORT COLLECTION BY FAMILY ON AUTHORITY LETTER:

• Original payment receipts of Anatolia.
• An authority letter on plain paper (Attention to Anatolia Travel Services (Pvt) Ltd.):
• Applicant should write his/her name, CNIC number and passport number.
• Authorized person’s name and CNIC number.
• Statement that applicant has authorized this person to collect his/her passport from Anatolia on applicant’s behalf.
• Applicant must sign authority letter as per his/her CNIC signatures (for Foreign nationals, as per passport signatures).
• If applicant has thumb impression on CNIC → authority letter applicable only for blood relations along with copy of relationship proof.
• Clear readable copy of FRC (Family Registration Certificate).
• Valid and clear readable copies of parents CNIC.
• Valid and clear readable copy of an authorized person CNIC.
• Valid and clear readable copy of Guardianship proof (in case of adoption / custodian) for under 18 years of age applicant.
• Valid and clear readable copy of legal Guardian CNIC.
• Authorized person has to fill and sign the "Passport Collection Declaration" form at the time of passport collection.

IMPORTANT NOTE:

• If an applicant has lost/misplaced Anatolia original payment receipt:
    • Applicant has to come personally at the visa application center along with original & copy of valid & readable CNIC to sign a declaration form.
    • In family cases → only one parent or one spouse or guardian has to come personally along with original & copy of valid & readable CNIC & copy of FRC / Guardianship proof.
• Passports must be collected within 30 calendar days, otherwise passports will be returned back to the Embassy/Consulates.

Lost & Found Policy : For any lost and found items at Anatolia offices (including passports, documents, or personal belongings),only the rightful owner may collect the item in person.

Please be advised that during peak seasons, particularly in summer, our centers may experience a high volume of collections and increased visitor footfall during certain hours of the day. To ensure smooth operations and orderly service, centers reserve the right to manage visitor flow accordingly. Priority assistance may be extended in exceptional scenerios at discretion of the center incharge.

As a result, waiting times for collections during peak periods may exceed standard processing timelines and will remain subject to queue conditions at the respective centers.

For further details on policies you are most welcome to email info@anatoliatravelservices.com